BPO

Increasing Productivity

Open Teleservices is a leader in outsourcing non-business core task and duties; and businesses of every size are discovering the many advantages of outsourcing their labor-intensive back-office task to an outside agency.

Outsourcing your non-business core functions frees up time wasted filing paperwork and allows you to stay focus on your customers. With our effective management system even the smallest business can benefit from letting us do the paperwork while you focus on business growth.

With years of experience in multiple industries, Open Teleservices provides a corporate structure that works like an arm of your business. Our unrivaled auditing system ensures that not only is your paperwork done on time, but completed with pinpoint accuracy.

Like our other clients, you will discover that we provide experts with in-depth industry knowledge and proficiency. Our experts incorporate your business core values with our proven methodologies to find solutions that sustain operational excellence. Clients have experienced significant scalability, allowing for continued growth and a true partnership. Our strategy reflects our desire to provide an outsourced channel that resembles a seamless extended unit that will provide each client with a cost effective solution to the markets shifting demands.

Provisioning

Open Teleservices' fulfillment and provisioning area offers complete advertising, customer acquisition and retention programs, win back and loyalty campaigns, targeted direct mail, response mechanisms, and add-on follow-up. Our expertise includes distribution of clients’ products and/or literature and generating personalized correspondence to ensure a maximum response rate.

Our suite of BPO services include:

• Provisioning
• Electronic Document Processing
• Digitalization of physical documents
• Screening
• Data Entry
• Document verification
• Marketing Materials Management